Sample Call Center Lead

The following is an actual lead, requested by a customer (identifying details have been changed to protect customer privacy) in the 360Telemarketing database. The notes come from 360Telemarketing’s unique lead-qualifying process, which ensures the validity of each lead. 

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Dear Preferred Vendor,

We have sent this notice because new leads have been received in the 360Telemarketing system that matches your profile. Lead details are as follows:

Contact Name: John Doe  
Company Name:XXXXXX Group, LLC

Location:
405 Business Park Drive.
Orlando, FL 32801

Email: johndoe@xxxxxxx.com
Phone: 704-xxx-xxxx
Fax: 704-xxx-xxxx

Request ID #1370

Buyer Notes: Need inbound call center for a charity event for donations.  We need a call group to take in up to 5000 calls and log donations and information. This is an annual event and we have used an inbound call center before. There will credit card processing. The call center would need to be set up by November to start receiving calls through the holiday season.. An alternate number to contact me at is 704-XXX-XXXX. Our website is www.xxxxxdesign.com

INSTALLATION LOCATION: 32801 - [Orlando, Fl]
Lead Added: 3/5/2007 8:14:39 AM

 

Question: What is the primary type of inbound call center service that you require?
Answer: Take Sales Orders

Question: Do you need credit card processing services with your telemarketing campaign?
Answer: Yes

Question: Do you need foreign language services with your telemarketing campaign?
Answer: No

Question: Do you also need product fulfillment services with your inbound call center campaign?

Answer: Yes

Question: How many inbound calls do you anticipate receiving?
Answer: 1000-5000


Best Regards,

360Telemarketing Team

360Partners, LP


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